KomoriKare is designed to provide Komori users production piece of mind. With 24/7 access to our service team and technical experts, Komori is focused on keeping your press up and running—because if you’re not running, your productivity suffers. Whether it is service, parts, efficiency upgrades, or advanced training, KomoriKare has one goal—to improve your bottom line.
Maximizing your uptime is the goal of our service team, and with 24/7 availability, we’re here to help you troubleshoot your problem. In many cases, we can solve your problem over the phone, but if a service call is needed your appointment will be scheduled quickly and efficiently. Our factory trained service technicians are among the most tenured in the industry, and will help you get up and running as quickly as possible.
Need parts? Our 24 hour parts coordinators are available to help! With over 250,000 parts in stock, our Six Sigma certified National Parts Center is ready to serve. We are conveniently located 10 miles from Chicago’s O’Hare International Airport, and all in-stock orders placed by 7PM are shipped the same day.
At Komori, we know one thing—our product is only as good as the people who operate it. As press technology continues to evolve, it is critical to the success of any company that they stay ahead of the technology curve. To help you achieve this goal, Komori provides comprehensive training programs that cover all aspects of the press. And, after you purchase a new Komori press, training classes conducted in our Rolling Meadows, IL Graphic Technology Center are free to Komori users for as long as they own the press. Our hands-on curriculum covers a wide range of topics from operator training to operational efficiencies.
If you are unable to send your teams to our facility for training, specialized programs can be developed for on-site training in your facility.
We understand that purchasing a new press is a huge commitment—and you expect that press to perform at its peak throughout its lifetime. That's where the dedicated KomoriKare team comes into play. Our wide range of press upgrades and services can ensure that your press continues to deliver the quality and efficiency you require to maintain your competitive advantage.
Key to our efficiency offering, is our Press Performance Audit, or PPA. Our PPA team will do a complete inspection of your press from feeder to delivery to ensure that you are getting the most out of your investment. After the evaluation, you’ll receive a detailed report with recommendations for maintenance and upgrades to enhance the performance of your press. The PPA—improving your efficiency for maximum productivity.
While the core of KomoriKare is the PPA, KomoriKare offers a wide range of other services to maximize your productivity and reduce waste.
Tested and approved consumable products that create a pressroom eco-system that is reliable and repeatable
Press retrofits designed exclusively for Komori presses
Press relocation services for presses and ancillary equipment
Repair and troubleshooting for perfector issues
The KomoriKare team works in tandem with the Komori’s parts and service organizations to manage and coordinate large press repair products and onsite press refurbishment. Whatever your problem, your best solution is to partner with Komori’s team of experts.